Covid -19 What Our Guests Need To Know

Stay SafeWhen you arrive at the resort, your stay will be different than previosly. We have implemented several new procedures to help maintain the health and safety of our guests and staff. Please review them below so you know what to expect.

Rules

  • Please do not travel to the resort if anyone in your party is feeling ill or has been in contact with anyone who has been ill. Please consult CDC.org for self-assessment guides.
  • Guests are required to wear masks while inside the property. The only exceptions are:
    • While in guest rooms
    • Dining at a table
    • Swimming or going to or from swimming
    • Guests with a disability
    • Guests age 2 or under
  • Please maintain Social Distancing whenever possible. We have placed 6-foot indicators on the floors at most service counters to help ease this process.
  • We will not be providing stayover service at this time. We can have supplies delivered to rooms and trash removed if placed in a bag in the hallway.
  • Do not gather in groups larger that 6 people. Groups should be limited to household group members only.
Iwave Air filtrationBREATHE SAFER!
iWave kills 99.4% of viruses in the air!


NEW!! We have implemented a new iWave air purifying filtration system for added safety in our dining rooms, function rooms and public areas that removes 99.4% of pathogens, viruses, allergens, particles and odors from the air, creating a healthy environment so you can enjoy your safe visit with us!

We’re working hard to keep all of our facilities safe for your health and enjoyment!

 

FAQ and Hours Of Operation

Closed Amenities & Altered Hours

  • The Hearth ‘n Kettle is open for socially distanced indoor dining daily 7am to 10pm
  • The Grand Cru Restaurant is open for socially distanced indoor dining from 5pm to 10pm
  • The Beach Plum Spa is open for hair, nails, facials and massage. By appointment only - please call (508) 534-5501
  • The following are closed until later phases of the state’s reopening plan:
    • Hot Tubs
    • Saunas
    • Business Center
    • All Children's Activities
    • The Fitness Center

Pool-Specific Hours & Policies

  • Theme Pool hours are limited to the following:
    • Sundays: 9am to 8pm
    • Monday-Thursday: 10am to 8pm
    • Fridays: 10am to 9pm
    • Saturdays: 9am to 9pm
  • Rainbow Falls Heated Outdoor Pool Hours
    • Sunday: 9am-6pm (first hour adult swim)
    • Monday-Thursday: 10am-6pm (no adult swim)
    • Friday: 10am-9pm (last hour adult swim)
    • Saturday: 9am-9pm (first and last hour adult swim)
  • Our Rainbow Falls Heated Outdoor Pool, Indoor Theme Pools, lazy river and kiddie spray pool are open, but capacities have been limited to 50% in accordance with state guidelines for social distancing.
  • If capacity is reached in any pool area, we will restrict entry until other guests leave.
  • Our pools are for registered resort guests only. Currently, we are unable to accommodate day passes or friends of resort guests.
  • Pool access will be from check-in until check-out (11am) until we are able to increase our capacities. Please check with the Front Desk on the day of departure to see if capacity levels can allow a courtesy later swim time.
  • Lockers are closed until a later phase of reopening. Changing rooms, bathrooms and showers are open.
  • All outdoor pools are subject to closure due to inclement weather.
  • Towels are only given out at the recreation desk by designated staff. We are unable to offer a self-serve option at the outdoor pool currently.
  • Please follow the all arrows and directional signage at the pools.

Click here to see our full list of FAQ and additional information

Thank you for your patience and understanding as we adjust to the many changes taking place. We look forward to welcoming you back to the resort as our guest.

- The Cape Codder Resort & Spa Staff