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We're Hiring!

We are hiring for immediate positions at the Cape Codder Resort, as well as for the summer when we transition to Margaritaville Resort Cape Cod.  Please see below for available positions and apply using the form on this page.  Apply online below!

Immediate Openings- Apply NOW and be a part of our team as we become Margaritaville Resort Cape Cod!

  • Waterpark Lifeguard Supervisor

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of laid back days and good vibes.

    Summary:  Responsible for performing a combination of tasks to ensure beach safety and security and maintains hotel beach premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

    Essential Duties and Responsibilities:

    Monitoring activities in and near the waterpark through guest surveillance. Preventing injuries by minimizing or eliminating hazardous situations and behaviors. The following duties are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

    • Perform daily assigned duties by Waterpark Manager/Assistant and or Supervisor(s)
    • Provide exceptional guest and customer service to visitors to the Waterpark.
    • Monitor activities in and near the water & waterpark through constant surveillance.
    • Provide emergency care and treatment required until the arrival of emergency medical services.
    • Inspect water facilities, equipment, and water to ensure safety and stability.
    • Perform chemical tests on all bodies of water in accordance with BOH guidelines.
    • Enforce waterpark rules and regulations and educate guests about the policies.
    • Ability to quickly recognize and respond to all emergencies.
    • Administer First Aid, CPR and Automated External Defibrillator (AED).
    • Work together with other lifeguards, staff, and management.
    • Perform all duties of certified lifeguard.
    • Proficient and performance of emergency policies & procedures.
    • Be alert of the danger areas (slides, lazy river current, rock walls and obstacles in walkways etc.)
    • No talking to anyone while on the lifeguard stand, except to correct or discipline swimmers.
    • Perform job excellence in interpersonal communications in a courteous and tactful manner to all guests, co-workers, and team members.

     

    Additional Tasks and Responsibilities

    • Complete in-service assignments to remain proficient in physical and or other skills.
    • Swim a minimum of 150 yards weekly (3 laps)
    • Performs related duties as required.
    • Participate in team activities and training.

     

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education/Experience:

    High School Diploma or equivalent. Minimum 6 months of related work experience. Certified Red Cross Lifeguard training certificate or equivalent. American Red Cross standard First Aid certified.

     

    All Applicants must:

    Be at least 16 years of age.

    Be in good physical condition and able to maintain condition.

    Be licensed and able to administer as a lifeguard (CPR, First Aid, and AED) certified.

    Have maturity in judgment.

    Wear protective swimwear.

    Follow all instructions/directives of the Waterpark Management.

     

    Other Requirements - Certificates/Licenses

    • Must have successfully completed and kept updated licensing course as a lifeguard.
    • Must present a work certificate, given by the school district, if under the age of 16.

     

    Knowledge, Skills, Abilities

    • Ability to read policies and procedures.
    • Ability to write.
    • Ability to speak effectively and courteously with customers, both in person and on the phone
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to deal with problems involving several variables in standardized situations.
    • Ability to carry out duties reliably and predictably.

     

    Physical Demands

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Able to swim 300 yards continuously while demonstrating a breathing technique. Tread water for two minutes using your legs only. Pass a timed swim including diving, surfacing, and retrieving a weighted object. Able to exit the water without using a ladder or stairs.

     

    While performing the duties of this job, the employee is regularly required to stand and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must lift and/or move more than 50 pounds on occasion. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

     

    Work Environment
     

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; high, precarious places; toxic or caustic chemicals; outside weather conditions; and extreme heat. The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

     

    Equal Employment Opportunity

    The Cape Codder Resort & Spa is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Cape Codder resort & makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.

    The Cape Codder Resort & Spa is committed to the full inclusion of all qualified individuals. As part of this commitment, The Cape Codder Resort & Spa will ensure that persons with disabilities are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the office of Human Resource.

     

  • Waterpark Lifeguard

    Job Title: Waterpark Lifeguard

    Department: Recreation       

    Reports To: Department Manager

    FLSA Status:  Full-time Non- Exempt

    Salary Range: $17.00 - $18.00 hourly

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of laid back days and good vibes. 

    Summary:  Responsible for performing a combination of tasks to ensure beach safety and security and maintains hotel waterpark premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

    Essential Duties and Responsibilities:

    Monitoring activities in and near the waterpark through guest surveillance. Preventing injuries by minimizing or eliminating hazardous situations and behaviors. The following duties are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

    • Perform daily assigned duties by Waterpark Manager/Assistant and or Supervisor(s)
    • Provide exceptional guest and customer service to visitors of the Waterpark.
    • Monitor activities in and near the water & waterpark through constant surveillance.
    • Provide emergency care and treatment required until the arrival of emergency medical services.
    • Inspect water facilities, equipment, and water to ensure safety and stability.
    • Enforce waterpark rules and regulations and educate guests of the policies.
    • Ability to quickly recognize and respond to all emergencies.
    • Administer First Aid, CPR and Automated External Defibrillator (AED).
    • Perform chemical tests on all bodies of water in accordance with BOH guidelines.
    • Work together with other lifeguards, staff, and management.
    • Perform all duties of certified lifeguard.
    • Proficient and performance of emergency policies & procedures.
    • Be alert of the danger areas (diving boards, ladders, diving areas, slides, lazy river current, rock walls and obstacles in walkways etc.)
    • Perform job excellence in interpersonal communications in a courteous and tactful manner to all guests, co-workers, and team members.

     

    Additional Tasks and Responsibilities

    • Complete in-service assignments to remain proficient in physical and or other skills.
    • Swim a minimum of 150 yards weekly (3 laps)
    • Performs related duties as required.
    • Participate in team activities and training.

     

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education/Experience:

    High School Diploma or equivalent. Minimum 3 months of related work experience. Certified Red Cross Lifeguard training certificate or equivalent. American Red Cross standard First Aid certified.

     

    All Applicants must:

    Be at least 18 years of age.

    Be in good physical condition and able to maintain condition.

    Be licensed and able to administer as a lifeguard (CPR, First Aid, and AED) certified.

    Have maturity in judgment.

    Wear protective swimwear.

    Follow all instructions/directives of the Waterpark Management.

     

    Other Requirements - Certificates/Licenses

    • Must have successfully completed and kept updated licensing course as a lifeguard.

     

    Knowledge, Skills, Abilities

    • Ability to read policies and procedures.
    • Ability to write.
    • Ability to speak effectively and courteously with customers, both in person and on the phone
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to deal with problems involving several variables in standardized situations.
    • Ability to carry out duties reliably and predictably.

     

     

    Physical Demands

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Able to swim 300 yards continuously while demonstrating a breathing technique. Tread water for two minutes using your legs only. Pass a timed swim including diving, surfacing, and retrieving a weighted object. Able to exit the water without using a ladder or stairs.

     

    While performing the duties of this job, the employee is regularly required to stand and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must lift and/or move more than 50 pounds on occasion. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

     

    Work Environment
     

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; high, precarious places; toxic or caustic chemicals; outside weather conditions; and extreme heat. The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

    The Cape Codder Resort & Spa is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Cape Codder resort & makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.

    The Cape Codder Resort & Spa is committed to the full inclusion of all qualified individuals. As part of this commitment, The Cape Codder Resort & Spa will ensure that persons with disabilities are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the office of Human Resource

  • Pool Desk

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of laid back days and good vibes. 

    Job Overview:

    The receptionist is a professional who greets and welcomes all guests in a warm and friendly manner, enacts waterpark entry procedures, enforces policies, accurately processes, and tracks all transactions, and answers questions courteously and promptly.

    Essential Duties and Responsibilities:

    Receives visitors at the front desk by greeting, welcoming, directing and enforcing waterpark code of conduct and other policies. The following duties are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

    • Displays a pleasant personality as a customer service agent.
    • Welcoming all guests and visitors to the water park while ensuring their safety and comfort.
    • Answering, screening, taking, and delivering messages and forwarding incoming calls.
    • Performs a variety of administrative and clerical tasks as assigned.
    • Exercises flexibility in working in shifts.
    • Multitasking and stress management are essential duties.
    • Ensures guests experience results in a positive experience.
    • Ensures the reception area is tidy and presentable with all necessary materials.
    • Maintains office security.

    Performs other clerical receptionist duties such as copying, filing and copying

  • Housekeeping Supervisor

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of laid back days and good vibes. 

    The Housekeeping Supervisor shares a passion for excellence and enthusiasm in hospitality. Our mission, vision and values apply the principles of trust, honesty, respect, integrity, and commitment. We are passionate about delivering exceptional guest experiences through excellence in job performance. The ideal person possesses leadership skills, is motivated and focused on guest experience in delivering value and results.

    Summary: The ideal person is highly organized, and result(s) driven. This position establishes quality standards, policies, and procedures for optimum cleanliness and hygiene standards. They proactively solve problems while fostering a work-culture of excellence in job performance. Housekeeping Supervisors embody a spirit of hospitality and exceptional service.

    Essential Duties and Responsibilities: Assists the executive director of housekeeping in the planning, organizing directing and leading guest experience. In the absence of the executive director, the supervisor upholds operating standards of excellence in hospitality. oversees housekeepers, house- person(s), laundry, public cleaners and night cleaners).

    The following duties are not to be construed as exclusive or all inclusive:

    · Performs all essential duties and responsibilities in pursuit of continuous improvements.

    · Performs other related duties or additional duties as assigned by the Executive Director.

    · Manage housekeeping schedule of all hotel events, group activities and site inspections. · Supervise, plan, organize the day-to-day business activities and standards of job excellence.

    · Identifies areas of opportunity to improve staff job performance.

    · Administer team meetings, and workforce coverage.

    · Inspects and reports performance of quality control standards of guest rooms.

    · Coordinate with Executive Director on PM reports, noting special requests.

    · Ensure quality control and productivity remain consistent with number of rooms assigned.

    · Provides feedback, guidance, and direction to department staff.

    · Provides job training and development for all employees.

    · Upholds all safety, security and emergency protocols, policies, and procedures.

    · Manage and maintain adequate inventory of supplies, and equipment.

    · Manage all business resources and expenses responsibly to maximize dept. revenues.

    Qualifications: To provide job performance excellence an individual must be able to perform each essential duty, task, and responsibility to meet established standards of excellence set by the Executive Director. The requirements listed below are representative of the expectations, knowledge, skill, and ability all house-persons must possess. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

  • Experienced Sous Chef

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun, and good vibes.

    Job Overview: We are looking for an experienced and creative Sous Chef to join our team. The ideal candidate for this position will have a passion for cooking and creating unique dishes, as well as the ability to lead a team of cooks and manage the kitchen. The successful candidate will be responsible for overseeing food preparation, creating menus, managing inventory, and ensuring that all health and safety regulations are followed. This is an excellent opportunity for a motivated individual to join a dynamic and innovative team.

    Responsibilities:

    • Prepare and cook food according to recipes and instructions.

    • Manage kitchen staff and delegate tasks to ensure efficient operation of the kitchen.

    • Ensure that all food is prepared in a timely manner and meets quality standards.

    • Maintain a clean and safe working environment.

    • Order ingredients and supplies as needed.

    • Monitor food inventory and order supplies as needed.

    • Train kitchen staff in proper food preparation techniques

  • Assistant Front Office Manager

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun, and good vibes. Our management specialists are responsive to the wishes and desires of our guests. They rely upon a strong professional hospitality foundation for building relationships that cultivate the Margaritaville Resort lifestyle for our guests, for life. The Margaritaville Resort Cape Cod selects only the most passionate and skilled hospitality professionals. We choose only the most passionate and skilled hospitality professionals, making us the Resort brand of the finest choice. Here our Team members are from diverse backgrounds, and we take great pride in aspiring toward career aspirations and work life and family balance are enhanced while being inspired to bring special moments to our guests and each other.

    Summary

    The Assistant Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. They ensure efficient guest registration, check-out, telephone, and other services. They handle all concerns that are escalated to management for resolution. And they ensure front desk agents are compliant with established standard operating policies and procedures. Assists in the training and hiring of Front Desk Agents.

    Essential Duties and Responsibilities

    · Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner.

    · Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

    · Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.

    · Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline, and terminations as appropriate.

    · Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.

    · Coordinate activities and foster good relations with our valet and taxi services.

    · Provides information and assists staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.

    · Follow up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.

    · Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

    · Ensure all Front Desk Associate duties are completed daily.

  • Banquet Manager

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun, and good vibes. Our management specialists are responsive to the wishes and desires of our guests. They rely upon a strong professional hospitality foundation for building relationships that cultivate the Margaritaville Resort lifestyle for our guests, for life. The Margaritaville Resort Cape Cod selects only the most passionate and skilled hospitality professionals. We choose only the most passionate and skilled hospitality professionals, making us the Resort brand of the finest choice. Here our Team members are from diverse backgrounds, and we take great pride in aspiring toward career aspirations and work life and family balance are enhanced while being inspired to bring special moments to our guests and each other.

    Summary:  Assists in developing banquet sales, prepares party specifications and executes events and serves food and beverages in an efficient, professional manner by performing the following duties.

    Duties and Responsibilities include the following.  Other duties may be assigned. 

    1. Completes all assigned opening/closing sidework to prepare dining room, set-up service stations for efficient operation during meal periods.
    1. Cleans and organizes assigned stations in dining room prior to meal.
    1. Carries plates and/or service trays to and from kitchen and dining room.
    1. Serves customers in a professional manner as per training guidelines.
    1. Maintains service areas such as the dining room and service stations during meal period. 
    1. Cross-serves and/or assists team members on an as-needed basis.
    1. Promotes new business by attending community functions, and generating information to promote the company including brochures, pamphlets, and advertisements.
    1. Performs follow-up procedures with customers via telephone and written correspondence on a daily basis.
    1. Books and oversees the details of large parties, banquets and special functions.
    1. Supervises catered parties as needed.
    1. Communicates health and/or safety concerns/violations immediately to management.
    1. Re-stocks items for dining room as needed and alerts kitchen staff of stock shortages.
    1. Supervises the wait staff.
    1. Staffs banquets to include scheduling and assigning staff to work stations.
    1. Applies knowledge of full menu and other restaurant information.
    1. Assists servers, bartender and customers as needed throughout the meal period.
    2. Adheres to all restaurant policies and procedures paying special attention to health and/or safety procedures.
    3. Reports any problems or discrepancies to management immediately.

Margaritaville Resort Cape Cod - Apply NOW for our Summer 2024 opening!

  • Bartender & Mixologist

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun, and good vibes. Our management specialists are responsive to the wishes and desires of our guests. They rely upon a strong professional hospitality foundation for building relationships that cultivate the Margaritaville Resort lifestyle for our guests, for life. The Margaritaville Resort Cape Cod selects only the most passionate and skilled hospitality professionals. We choose only the most passionate and skilled hospitality professionals, making us the Resort brand of the finest choice. Here our Team members are from diverse backgrounds, and we take great pride in aspiring toward career aspirations and work life and family balance are enhanced while being inspired to bring special moments to our guests and each other.

    Summary:  Responsible for the day-day operation of a specific bar, providing service to all guests by performing excellence in customer service and hospitality.

     

    What You'll Do:

    • Adheres to responsible alcohol service established by company policy.
    • Prepares and serves alcoholic and non-alcoholic beverages for guests.
    • Verify all guests that purchase alcohol are at least 21 years of age.
    • Follow all established recipes and procedures in beverage preparation.
    • Possess full knowledge of food and beverage suggestive selling techniques.
    • Takes orders and delivers food and beverage in a timely manner.
    • Operates point-of-sale system with high level of efficiency and handles all currency.
    • Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, counting change back to guests, and follows checkout protocols.
    • Maintains exceptional cleanliness of bar, glassware, utensils, seating, and decor.
    • Acts as a final check on the quality of food and beverage items served to guests.
    • Assists with stocking the bars initially with liquor, beer, wine, juices, mixes, glassware, utensils, cocktail napkins, fresh - cut fruit, garnishes, etc.
    • Re-stocks all inventory and maintains par levels before and after every shift.
    • Conducts quarterly inventory reports of all liquor and bar related supplies.
    • Immediately greet all guests in a friendly manner to build their intent to return.
    • Maintains satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and other information.
    • Completes all opening, running, and closing duties as assigned.
    • Follows ordering procedures to maintain appropriate par levels of all bar related products.
    • Ensure that alcohol is consumed in designated areas only.
    • Assists management in training new Staff Members.
    • Maintains high-level of knowledge of the company's products and happenings and communicates with guests; establishes rapport with all guests through name recognition.
    • Notifies manager/supervisor of low inventory and recommends new inventory.
    • Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
    • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
    • Adheres to all company policies and procedures as established in the Staff Member Handbook.

     

    Education and Experience Required:

    • High school degree or GED preferred.
    • Bartender certified or a minimum of 3 years of bartending and restaurant experience required, (high-volume environment preferred); or equivalent combination of education and experience.
    • Health permit/food safety and alcohol awareness certification; staff members are required to obtain cards individually and provide proof of possession prior to first day of employment.

     

    Qualifications:

    • Good written and verbal communication skills.
    • Ability to interact professionally with other departments and outside contacts.
    • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
    • Good judgment and decision-making abilities.
    • Ability to free-pour to recipe specs and has extensive knowledge of mixed cocktails and frozen drink mixing.
    • Must be at least the minimum age required to serve alcohol as determined by applicable state law.

     

    The characteristics described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Physical Requirements:

    • Must be able to work in a fast paced, high energy and physically demanding environment.
    • Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting.
    • Pushing, pulling, and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
    • Feeling or grasping objects of different sizes and shapes.
    • Maintaining body equilibrium to prevent falling while walking, standing, or crouching in narrow, slippery, or erratically moving surfaces.
    • Required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps.
    • Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force more frequently.
    • Must be able to communicate clearly with our guests in the primary language of the restaurant(s), specific to the location. (Primarily English)
    • Hearing sounds at normal speaking levels with or without correction.
    • Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

     

    Work Environment:

     

    • Exposed to weather conditions and prevalent temperature changes,
    • Subject to moderate to high ambient noise levels.
    • Frequently required to function in narrow aisles or passageways.
    • Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
    • Frequently required to wash hands and/or wear gloves.

     

    Language Skills:

     

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
    • Expressing or exchanging ideas or instructions by the spoken word.

     

    Mathematical Skills:

     

    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

     

    Work hours and Benefits:

    This position works 40 hours per week. It is expected that early mornings, late nights, or both are required to be successful.

     

    Margaritaville Cape Cod offers a rich benefits program with a variety of benefits designed to enrich the lives and well-being of our team members and their families:

    • Medical /Dental/Vision Insurance
    • Flexible Spending Account
    • Paid Time Off (sick, vacation, bereavement, and holidays)
    • Pet Insurance
    • Employee Hotel Discounts and other Discounts
    • Life Insurance
    • Short & Long-Term Disability
    • 401K Retirement Match
    • Monthly Employee Recognition Awards
  • Restaurant Server

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun, and good vibes. Our management specialists are responsive to the wishes and desires of our guests. They rely upon a strong professional hospitality foundation for building relationships that cultivate the Margaritaville Resort lifestyle for our guests, for life. The Margaritaville Resort Cape Cod selects only the most passionate and skilled hospitality professionals. We choose only the most passionate and skilled hospitality professionals, making us the Resort brand of the finest choice. Here our Team members are from diverse backgrounds, and we take great pride in aspiring toward career aspirations and work life and family balance are enhanced while being inspired to bring special moments to our guests and each other.

    Summary:  Responsible for delivering excellence in guest satisfaction; serves food and/or beverages to the guests according to established standards and protocols.

    Essential Duties and Responsibilities:

    • Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.
    • Takes orders and delivers food and beverage in a timely manner.
    • Ensures guests receive immediate, friendly, and personalized service to build their intent to return.
    • Guides guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment.
    • Maintains positive guest satisfaction by exceeding service expectations.
    • Handles guest complaints or directs them to a manager.
    • Operates point-of-sale system with high level of efficiency and handles large amounts of currency.
    • Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.
    • Sets up and breaks down equipment and supplies.
    • Ensures floors are always clean of debris.
    • Maintains work areas by organizing and cleaning service stations and pre-bussing tables as needed of all used glassware/plateware/silverware/etc.
    • Writes down all orders and inputs them into the point-of-sale system accurately.
    • Scrapes, racks, and stacks glassware/plateware/silverware properly in dishwashing area.
    • Acts as a final check on the quality of food and beverage items before they are served to guests and ensures appropriate garnishes and condiments are on plates.
    • Assists management in training new Staff Members within their department when applicable.
    • Completes all opening, running, and closing duties as assigned.
    • Delivers and/or carries (with or without trays) food and beverage items, for own and others' tables, with a sense of urgency; knows all table numbers and floor plans.
    • When necessary, will occasionally assist the host person with greeting and seating guests.
    • Maintains high-level of knowledge regarding the company's products and happenings and communicates properly to guests; establishes rapport with all guests through name recognition.
    • Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.
    • Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
    • Adheres to responsible alcohol service established by company policy.
    • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
    • Adheres to all company policies and procedures as established in the Staff Member Handbook.

     

    Education and Experience Required:

    • High school degree or GED preferred.
    • Alcohol service certified or a minimum of 3 years of server and restaurant experience required, (high-volume environment preferred); or equivalent combination of education and experience.
    • Health permit/food safety and alcohol awareness certification; staff members are required to obtain cards individually and provide proof of possession prior to the first day of employment.

     

    The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Qualifications:

    • Good written and verbal communication skills.
    • Ability to interact professionally with other departments and outside contacts.
    • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
    • Good judgment and decision-making abilities.
    • Must be at least the minimum age required to serve alcohol as determined by applicable state law.

     

    Physical Requirements:

    • Must be able to work in a fast paced, high energy and physically demanding environment.
    • Must be able to spend 90% of working time standing, walking, and reaching.
    • Pushing, pulling, and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
    • Feeling or grasping objects of different sizes and shapes.
    • Maintaining body equilibrium to prevent falling while walking, standing, or crouching in narrow, slippery, or erratically moving surfaces.
    • Required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps.
    • Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force more frequently.
    • Must be able to communicate clearly with our guests in the primary language of the restaurant(s), specific to the location. (Primarily English)
    • Hearing sounds at normal speaking levels with or without correction.
    • Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

     

    Work Environment:

     

    • Exposed to weather conditions and prevalent temperature changes,
    • Subject to moderate to high ambient noise levels.
    • Frequently required to function in narrow aisles or passageways.
    • Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
    • Frequently required to wash hands and/or wear gloves.

     

    Language Skills:

     

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
    • Expressing or exchanging ideas or instructions by the spoken word.

     

    Mathematical Skills:

     

    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

    Margaritaville offers a rich benefits program with a variety of benefits designed to enrich the lives and well-being of our team members and their families:

    • Medical /Dental/Vision Insurance
    • Flexible Spending Account
    • Paid Time Off (sick, vacation, bereavement, and holidays)
    • Pet Insurance
    • Employee Hotel Discounts and other Discounts
    • Life Insurance
    • Short & Long-Term Disability
    • 401K Retirement Match
    • Monthly Employee Recognition Awards
  • Kitchen Manager

    Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of laid back days and good vibes. 

    Summary: 

    Responsible for day-to-day management of all kitchens operations of the venue; ensure a strong focus on guest satisfaction. Develop and supervise Sous Chefs and Chefs to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.

    Essential Duties and Responsibilities:

    • Oversees all back-of-the-house operations with an emphasis on quality.
    • Ability to perform all responsibilities of each position in the kitchen.
    • Manage and supervise all kitchen operations.
    • Manage all facets of operation including financial, and forecasting.
    • Assist General Manager in all facets of operation to include financial, forecasting, recruiting, entertainment, sales, and marketing.
    • In collaboration with the Asst. Kitchen Manager, hire, train and supervise all kitchen staff.
    • Instruct cooks in the preparation, cooking, garnishing, or presentation of food.
    • In collaboration with the Kitchen Manager, controlling and directing meal preparation.
    • Manages food quality and portion controls, and conformance to established standards.
    • Check the quality of raw or cooked food to ensure that exceptional standards are met.
    • Approving and visually inspecting dishes before they reach the customer.
    • Ensure that kitchen staff adhere to quality, hygiene, and cleanliness standards.
    • Requisition food and other supplies needed to ensure efficient operation.
    • Evaluate purchasing orders for quantity and quality of received goods and new products.
    • Inspect supplies, equipment, and work areas for conformance to established standards.
    • Performs a daily walk through of inventory to determine daily production.
    • Performs a daily line check to ensure consistent tastes, accurate temperatures, and quality of items.
    • Ensures and enforces a high standard of service efficiency, sanitation, training, and safety.
    • Collaboration with Asst. Kitchen Manager interviews, hires, develops, trains, and manages sous chefs, prep cooks, line cooks, stewards and kitchen janitor or cleaners.  
    • Meets daily with Asst. Kitchen Manager to coordinate and ensure production standards.
    • Conducts meetings with staff at regular weekly intervals.
    • Responsible for labor control and assigning duties to supervisors and staff members.
    • Forecast Labor Cost based on historical data and trends.
    • Develop menu for restaurant operations.

     

    • Handle staff issues and manage payroll including taking corrective actions when necessary.
    • Oversee production with catering/banquet functions in collaboration with the Asst. Kitchen Manager.
    • Ensures proper plate presentation and adherence to product specifications and recipe guidelines.
    • Responsible for quality of products and waste prevention.
    • Ensures the highest quality product reaches our guest and meets specifications.
    • Ensures that all productivity and quality standards are maintained.
    • Responsible for ensuring overall Guest and Staff Member satisfaction.
    • Communicate and establish rapport with Guests.
    • Performs other duties and tasks as assigned or determined by the General Manager and moves with a sense of urgency.
    • Maintains Serv Safe and Tips Certification training for Self and Staff.
    • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents.
    • Adheres to all company policies and procedures as established in the Employee Handbook.

    Education and Experience Required:

    • A culinary arts bachelor's or master's degree is preferred.
    • At least (5) years of kitchen management experience or 10+ years of equivalent experience in kitchen operations and or restaurant operations.
    • American Culinary Federation Certified Kitchen Managers (CECs) are preferred.
    • Previous work-related skill, knowledge, or experience is required
    • Excellent reading, writing, mathematical and communication skills.
    • Ability to interact professionally with other departments and outside contacts.
    • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
    • Excellent judgment and decision-making abilities.
    • Ability to supervise multiple levels of Culinary Staff Members.
    • Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local laws (US only).
    • Occasional travel for training purposes or other business needs.
    • Embodies the following core values: Leadership, Strategy, Customers, Job Performance Measurement, Analysis and Knowledge Management, Workforce Development and Operational Excellence.

     

     

    The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Qualifications:

    • Highly ethical and transparent.
    • Valuing People
    • Deliver value and results.
    • Expert in a refined food palate, food preparation, cooking methods and sanitation protocols
    • Excellent written and verbal communication skills.
    • Ability to interact professionally with other departments and outside contacts.
    • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
    • Good judgment and decision-making abilities.

     

    Physical Requirements:

    • Must be able to work in a fast paced, high energy and physically demanding environment.
    • Must be able to spend 90% of working time standing, walking, and reaching.
    • Pushing, pulling, and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
    • Feeling or grasping objects of different sizes and shapes.
    • Maintaining body equilibrium to prevent falling while walking, standing, or crouching in narrow, slippery, or erratically moving surfaces.
    • Required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps.
    • Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force more frequently.
    • Must be able to communicate clearly with our guests in the primary language of the restaurant(s), specific to the location. (Primarily English)
    • Hearing sounds at normal speaking levels with or without correction.
    • Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

     

    Work Environment:

    • Subject to moderate to high ambient noise levels.
    • Frequently required to function in narrow aisles or passageways.
    • Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
    • Frequently required to wash hands and/or wear gloves.

     

    Language Skills:

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
    • Expressing or exchanging ideas or instructions by the spoken word.

     

    Mathematical Skills:

     

    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

    Margaritaville Cape Cod offers a rich benefits program with a variety of benefits designed to enrich the lives and well-being of our team members and their families:

    • Medical /Dental/Vision Insurance
    • Flexible Spending Account
    • Paid Time Off (sick, vacation, bereavement, and holidays)
    • Pet Insurance
    • Employee Hotel Discounts and other Discounts
    • Life Insurance
    • Short & Long-Term Disability
    • 401K Retirement Match
    • Monthly Employee Recognition Awards

     

Employment Application - Equal Opportunity Employer

Applicant Information

Education

References

Please list two professional references.

Previous Employment

Skills & Qualifications

Summarize any special training, skills or languages you may have. - Optional

Disclaimer and Signature

I certify that my answers are true and complete to the best of my knowledge and understand that false statements on this application shall be grounds for dismissal. I authorize investigation of all statements contained herein and the references and employers listed above to give you any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise, and release the company from all liability for any damage that may result from utilization of such information. This is not an offer of employment, nor is an employment contract established. If you are employed, termination may be established at any time, with or without cause by either party.